At two or three O`clock in the morning, it is believed that most
people are sleeping in warm bed, but there are some people who are on
their way home. These people are very lovely, and they
are----after-sales personnel of S&A.
I received a call from a laser customer of Shenzhen, who said that
CW-7500 water chiller couldn`t work and needed to be repaired, and that
this CW-7500 water chiller was for cooling 1500W fast-axial-flow CO2
laser tubes. According to the condition described by the customer,
S&A determined that the chiller compressor had faults and needed to
be replaced.
The customer was during a rush period, we couldn`t delay. And it
only takes two hours to drive from Guangzhou to Shenzhen, so S&A
determined to let after-sales personnel to directly drive a car to
Shenzhen for repair through negotiation of multiple parties.
Compressor is the [heart" of water chiller. Involving welding
technology, the procedures of replacing a compressor is complex, so a
welder also went to site for repair in addition to after-sales
personnel.
Compressor replacement was not completed until two o`clock in the
morning. They detected the whole chiller and ensured that the chiller
could work normally before they decided to leave for Guangzhou.
As the maintenance personnel repaired the chiller timely, the
customer conducted normal production operation and completed order as
scheduled, so the customer specially called S&A to express thanks!
The after-sales personnel of S&A are excellent! The development of S&A can`t leave you. Thank you!
Thank you so much for your support and trust in S&A. All
S&A water chillers have passed the certification of ISO, CE, RoHS
and REACH, and the warranty period has been extended to 2 years. Welcome
to purchase our products!
CW-7500 details: http://Products/ChillerCW750014KWcoo.html
CONTACT
S&A
TE:+86-20-89301885
FAX:+86-20-84309967
SKYPE:
teyuchiller
Email:
Website: http://
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