Shanqi Heavy Trucks and Xi'an Cummins Visit Hubei Major Clients

On December 1, 2014, Shaanxi Automobile Heavy Trucks and Xikang Technical Service Team went to Hubei to conduct in-depth visits to regional distributors and customers. Xi'an Cummins Wuhan Office, product department and customer support department personnel coordinated visits.

Shaanxi Automotive Technology Co., Ltd. arrives at Tian Tian Logistics
Shaanxi Automotive Technology Co., Ltd. arrives at Tian Tian Logistics

The visit was a one-time order from the Shaanxi Enshi Cummins distributor in Enshi, Hubei Province, who had previously ordered five Shaanxi Automobile Cummins customers, the general manager of Hubei Lichuan County Express Mail Co., Ltd.

Wang Xiaofei, member of Shaanxi Steam Cummings Service Team, gave cordial sympathy to the operation and use of the customer's vehicle and made a detailed analysis of the current use status of the customer, including maintenance, maintenance and operation of road conditions and use of competing vehicles. In order to provide users with a better car experience, through the guidance of manufacturers to maximize the interests of users, so as to achieve a win-win situation.

Shaanxi Steam Cummins Technology Co., Ltd
Shaanxi Steam Cummins Technology Co., Ltd

Through previous communication with the driver, Xi'an Cummins Hubei Regional Service Manager and Wood Boss also conducted in-depth discussions on vehicle driving skills and driver driving habits, and provided professional guidance and advice on the performance and features of the manufacturers' vehicles. The whole process of communication was unusually easy and pleasant. The boss admired his experience of using the car without reservation and expressed the bitterness and bitterness of the long-distance driver. The staff of Shaanxi Steam Cummins was deeply touched by him.

In addition, Mu boss also feedback the current fuel consumption of the vehicle, and hope that manufacturers can give optimization advice, Xi'an Cummins technical engineer based on the traffic data collected before, from the speed, throttle position, speed and appropriate shifting moments and other data from From a professional point of view, he conducted accurate fuel consumption analysis for the boss and gave him advice and guidance that was very effective. In order to further optimize the fuel consumption of the wood boss vehicle, the Shaanxi Steam Cummins service team promised the customer to follow the car again that night to analyze the fuel consumption. Hearing here, Mu Master moved.

Shaanxi Steam Cummins Technology Group took a photo with customers
Shaanxi Steam Cummins Technology Group took a photo with customers

When talking about the high-end new X3000 that Cummins Shaanxi Automobile had this year, Master Mu also had a keen interest, saying that there would be another car purchase in the near future and would consider buying a new upgraded X3000 tractor from Shaanxi Steam Cummins.

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