Car "Three Guarantees" Regulations Entering the Legislative Process
The “Three Guarantees†system for automotive products in China is expected to be announced and implemented within this year. Currently, the draft “Responsibility Regulations for Repair, Replacement, and Return of Household Automotive Products†has passed various aspects of negotiation and demonstration, and has entered the legislative process. The “three guarantees†system for automotive products refers to the provisions for the repair, replacement, and return of household automotive products, and the principle of who sells and who is responsible for the Three Guarantees. The three guarantees specified in the draft are valid for two years or 40,000 kilometers. During this time. Automotive products have quality problems. Consumers can repair, replace, or return the product with the warranty. Where losses are caused, sellers, producers, and repairers shall be responsible for compensating for the corresponding losses according to regulations. After two repairs are still expected to be announced during the year can not be used normally, consumers can submit returns requirements to the dealer. In addition. The repairer should provide the consumer with no less than one free maintenance in accordance with regulations during the validity period. According to the stipulations in the "Consumer Law", commodities listed on the "Three Guarantees" list have clear legal responsibilities and return conditions are clear at a glance. However, bulk commodities such as automobiles have not been included in the scope of the “Three Guarantees,†which directly leads to consumers being unable to properly resolve such complaints. With the increase in the number of cars in China, complaints, difficulties in mediation, and compensation have become the primary issues that plague automotive consumers. It is understood that another "car consumption policy" that concerns the interests of car consumers is also expected to be introduced within the year. This regulation involves the sensitive issues such as car charges that car consumers are most concerned about. For the first time, it clearly states that consumers have the right to refuse to pay abnormal additional expenses in the aspect of car purchase, use and maintenance. News background>>> AQSIQ, Development and Reform Commission and other four departments jointly announced during the “3•15†period that China will implement a system for recalling defective automobile products from October 1. Experts pointed out that the defective vehicle product recall system and the “Three Guarantees†system were formulated for different types of problems in automotive products. According to Wang Lijun, Director of Product Division of Quality Management Department of AQSIQ: Defective Product Management This system mainly solves system defects caused by design or manufacturing. “Three Guarantees†and recalls are not the same, and they are non-cylindrical defects. It is a random and accidental product failure. The former is to solve systemic defects, and the latter is to solve sporadic defects. The expert pointed out. The problems targeted by the recall system were all focused on the same batch and type of product and therefore needed a recall. In this batch and type of vehicle, even if it is not yet out of order or has a breakdown, the vehicle must be repaired or replaced. The "Three Guarantees" system aims at the individual phenomenon of individual products. The responsible party is responsible for the repair, replacement, and even return of the product. Together these two systems form a comprehensive security system for the quality of automotive products, effectively protecting the rights and interests of consumers.
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