FAW Xichai: Everything from the perspective of customers
With the completion of the promotion of the Conway Product Southwestern Market held by FAW Xichai in Chengdu, the Conway 4DX Engineering Edition EGR Three Series and Conway 4DW Engineering Self-priming Series engines set off a local boom, especially in the southwest. The six provinces (Cloud, Guizhou, Sichuan, Guizhou, Guangxi and Hunan) received rave reviews and scored impressive results.
The quality of FAW XiChai Conway series diesel engine has been continuously improved. The product's dynamic performance and economy have been widely recognized by users in Southwest China. According to the relevant person in charge of Xichai, the new Conway products launched by FAW Xichai in April this year are The quality of reliability and appearance have been further improved; in July this year, FAW Xichai 485 products were successfully installed on the micro trucks and gained the favor of the market. Only Chongqing Nanchuan Agricultural Machinery Company had orders for up to 16 units at once. After use, it reflected strong power, rapid start-up, strong climbing, and a new sales growth point for us,†said the person in charge of the Chongqing Nanchuan Agricultural Machinery Company quite excitedly.
The Conway 4DX Engineering Edition EGR three series and Conway 4DW engineering version of the self-priming series engine, is the exclusive sense of the Southwest's exclusive power. First of all, these two engines have been upgraded in terms of power. Through the use of cutting-edge technology and top-grade accessories from FAW series, the maximum torque of Conway 4DX Engineering EGR Three Series products reaches 380 N·m, which is 7% higher than that of their peers. Increased low-speed torque by 14% during rotation, increased low-speed torque by 26% at 1,000 rpm, and increased the power performance of each block by an average of 10% during overload, meeting the low-speed and high-power demands of various engineering vehicles; Conway 4DW Engineering Edition Self-priming Series Engine Products Torque output up to 170N · m, higher than the industry average of 10% or more, low-speed torque greater than 145N · m, to meet the needs of various types of low-speed large-engined vehicles.
In terms of economy, FAW Xichai also devoted a lot of effort to the southwest market. According to reports, Conway 4DX Engineering Edition EGR three series of power products, no-load when the fuel-efficient rate of up to 3% to 5%, full-load fuel efficiency rate of up to 10% to 15%, Conway 4DW Engineering Edition self-priming series of power products The fuel saving rate reaches 3% to 5%, which greatly satisfies the needs of users in the southwest region for the economical efficiency of engine products.
In addition to the tangible benefits that the superior performance of the product brings to the customer, the FAW Xichai “core core service†brand is equally attractive to our customers.
“The reason why we insist on cooperation with FAW Xichai, apart from the fact that Xichai products do have unique advantages in terms of quality, products, etc., we also look at the service quality of FAW Xichai's 'core service'.†FAW Xichai related The user talked about the reasons for choosing Xichai.
“FAW Xichai has provided professional training for us on a regular basis and equipped with special maintenance tools to ensure our one-time repair rate. At present, Nanchuan Agricultural Machinery Company’s own spare parts of up to 200,000 pieces of tin wood have met the needs of users. The demand for maintenance has greatly improved the speed of our service response.†Wang Yi from Chongqing Nanchuan Agricultural Machinery Company was more than full of praise for the after-sales service of FAW Xichai. He said with emotion: “FAW Xichai was taken when we opened up the market. Some of our humanized service policies helped us to solve the urgent need and increase our sales enthusiasm. We can say that there is no worries in the sale of Xichai machines."
According to the sales company's relevant staff, FAW Xichai has designated 2011 as the brand's first year of development. It has fully outlined the grand blueprint of corporate brand building, and will build service brands as an important part of corporate brand building, from service skills and prices. , accessories, attitudes, and service limitations, etc., to carry out all aspects of upgrading, and strive to bring real benefits to customers, with "superb, lean, sincere," brand value appeal point, all-round construction of "core services" Brand. As Cai Zhenfa, secretary of the party committee of FAW Xichai, said: “The 'build core service' brand is the strategic mission of Xichai, and it is also the bridge link between Xichai and the customer as a cooperative community. As long as all of you work together and go hand in hand, you will be able to Put the 'core core service' brand into an industry-leading service brand and achieve a win-win cooperation between the main engine plant, the engine plant and the service station."
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